Legal · Billing

Refund & Cancellation Policy

Effective date: 1 June 2025
Last updated: 8 June 2026

Start free, upgrade when ready, and cancel anytime. Paid subscriptions auto-renew but you keep access until the current period ends. Refunds are limited — details below.

1. Plans overview

GoGrabJob offers:

Free — 3 lifetime optimizations, no payment required.
Monthly — ₹349/month, 60 optimizations per month, auto-renew.
Quarterly — ₹749 per 3 months, 180 optimizations total, auto-renew.
Half-Yearly — ₹1,499 per 6 months, 360 optimizations total, auto-renew.

2. Cancellation

You may cancel a paid subscription at any time:

In-app: Settings → Billing → Cancel subscription.
By email: support@gograbjob.com with your account email (processed within 1 business day).

Cancellation stops future charges. You retain paid features until the end of the current billing period. After that, your account moves to the Free plan — your data remains accessible.

3. Refund policy

Credit packs and subscription payments are generally non-refundable once the billing period has started and optimizations have been made available.

We may issue a full or partial refund at our discretion for:

Duplicate or erroneous charges verified by our payment partner.
Technical failures that prevented delivery of paid features for an extended period.
Mandatory refunds required under applicable consumer protection law.

Refund requests must be submitted within 7 days of the charge to support@gograbjob.com with your transaction ID. Approved refunds are returned to the original payment method within 7–14 business days.

4. Free trial and promotions

If we offer a promotional trial or discount, specific terms will be shown at checkout. Promotional credits expire as stated in the offer and are not convertible to cash.

5. Chargebacks

Please contact us before initiating a chargeback so we can investigate. Unfounded chargebacks may result in account suspension pending resolution.

7. Plan changes and failed payments

If a renewal payment fails, we may retry billing and notify you by email. After repeated failures, your account may downgrade to Free until payment succeeds.

Upgrading mid-cycle may prorate or start a new billing period as shown at checkout. Downgrades take effect at the next renewal date.

8. Contact

Billing questions: support@gograbjob.com